Alamo Dental Excellence
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Review Highlights
“Modrell and she explained, in detail, some of the issues that I was having in my gum and dental health.” in 25 reviews
“My husband has never liked going to the dentist but once he met Aminda and her team, he was pleasantly surprised.” in 2 reviews
“She takes time to carefully evaluate what you need to improve your dental health!” in 2 reviews
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About the Business
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Richa P.
About Alamo Dental Excellence Families in Alamo, California, trust Alamo Dental Excellence for their comprehensive dental care needs. Divian Patel, DSS, serves patients of all ages at a comfortable office with the help of a friendly, compassionate team of dental professionals. Alamo Dental Excellence provides quality dental support in the form of implants, crowns, and root canal therapy. Anyone unlucky enough to experience a dental emergency, like a knocked-out tooth or severe infection, can be seen at the office right away. The team at Alamo Dental Excellence is skilled in cosmetic dental procedures, too. Patients looking for a brighter smile benefit from professional in-office teeth whitening and dental veneers. If you have a bite problem, Dr. Patel can correct it with nearly invisible Invisalign® clear aligners. Additionally, those with multiple smile problems can choose a comprehensive, customized smile makeover to create a smile they're proud to flash. The team helps patients throughout Alamo maintain excellent oral health through regular dental visits, X-rays, and preventive measures like fluoride treatments. Alamo Dental Excellence welcomes new patients. Call the office today or use the online tool to request an appointment.
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Overall rating
34 reviews
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- Megan M.Danville, CA045Jun 28, 2017
After years of not visiting the dentist due to changes in insurance I visited Dr. Modrell. I have been concerned by a few dark spots on my molars (though I have never had a cavity before) and expressed this to her.
After a very disorganized first half of the visit (I switched chairs twice though I was the only patient in the office, the staff were unaware of where anything was or what to do next, x-rays were painful and it took an extraordinarily long time to get the correct placement of camera so I had to bite down on the plastic mouth guard over and over and over again, whole appointment took 2.5 hours for cleaning and teeth whitening, etc, etc) Dr. Modrell after examining and cleaning my teeth told me I had 8 (yes 8) cavities with 4 more that needed to be watched. I was mortified by these results (at this rate I would be toothless by 40!) and scheduled an appointment with her to have the first 4 filled.
After returning home and fully digesting the bizarre appointment I had just had I decided to pay out of pocket to visit my childhood dentist to see if in fact Dr. Modrell was correct. After a thorough examination of my teeth and the x-rays from Dr. Modrell's office he concluded that I have zero (ZERO!) cavities that need to be filled and one tooth that should be watched. When I asked about the dark spots he told me that they were most likely stains from coffee (bingo!), red wine (guilty!) or any other color altering food or drink.
All in all I am glad I trusted my gut feeling and got a second opinion and am saddened that it is challenging to find an honest dentist. Needless to say I will not be visiting Dr. Modrell's office again.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Aminda M.
Jul 11, 2017
My staff and I are so sorry you did not have a good experience at our office. We strive to make the appointments as comfortable as possible with music, TV, refreshments, etc. We also have state of the art images at the visits so patients can see what I see and we can discuss my recommendations and how the patients would like to proceed. But I understand how shocking it must be to receive this type of news after years of not visiting a dentist. I am all for 2nd opinions in all my diagnosis and recommendations. In fact, I encourage it. I would like to provide your dentist with all the information if you'd like. Please call our office at your convenience and we wish you the best.
- Adam J.Antioch, CA03Mar 5, 2020
The complete experience is a pleasant one, and who likes going to the dentist! From the location to the staff makes it super easy to handle. They all took care of my needs in a timely manner and are there to help when rescheduling is needed. Thanks again everyone
Helpful 0Thanks 0Love this 0Oh no 0 - Andrea C.Lafayette, CA010Jun 20, 2018
Dr. Modrell is an excellent dentist. I always feel very comfortable visiting for my check- ups. I have had a lot of dental work done, from Dr. Modrell and now I am very confident with my smile. She is very professional with the work she does. She listens to her patients. She explains everything to them step by step. I just can't say enough . I am always very relaxed during my visits knowing that I am in good hands.
Her entire office staff are very friendly and helpful.I highly recommend Dr. Modrell .Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Aminda M.
Jul 2, 2018
Awe!!! It is nice to see this comment from someone who's been coming here for as long as I've been in this practice! Looking forward to seeing you again, Andrea! :)
- Miki K.CA, CA54522Nov 18, 2016
I was having a problem with my old dentist he basically did a really bad job on my teeth and I still have to live with It.
I went to a few dentist and all of them had a very long wait and I just felt not so comfortable, I already had a bad experience..
I heard about Dr.Modrell from a family member and I went for a consultation.
I'm glad I did.
I was In pretty quickly, she took a look and explained all the options I have which Is so nice to hear because most of the other ones just told me what need to be done without explaining much. Dr.Modrell really made me feel comfortable and that I'm being taken care of.
I'm actually happy to go to the dentist nowadays haha.
I already started my treatment a few months ago and It's going great so far.
I would give more than 5 stars If I could.
Thank you Dr.Modrell!Helpful 0Thanks 0Love this 0Oh no 0 - Loretta G.Camillus, NY0201Jan 28, 2020
Dr Modrell is a perfectionist. She takes time to carefully evaluate what you need to improve your dental health! She monitors your comfort at all times during complicated procedures! She explains every step and uses xrays images to illustrate what she is repairing! You never have to guess what is coming next! Her staff is also very professional and competent! They reflect her high standard of performance! I have had the misfortune of having very poor dental service done in the past, and was very nervous to try someone new! What a great surprise Dr Modrell has been!!! I highly recommend her to anyone who is looking for a very professional, and compassionate dentist! She is a perfectionist and will take your dental health to a high level!
Helpful 0Thanks 0Love this 0Oh no 0 - Paul S.Alamo, CA010630Dec 16, 2017
Having moved from Florida, we had to find a new dentist. Our network suggested Dr. Modrell. We were very happy to find her, her office is small, personal with each person doing their part to make your visit easy. The exam was the most comprehensive I had ever had and the doctors approach with patients was very easy going.
I would recommend anyone try out this office if they are in need of a new dentist or unhappy with their current one.Helpful 0Thanks 0Love this 0Oh no 0 - Patrizia G.Boise, ID014Aug 7, 2019
As a dentist Dr. Modrell is a good dentist. However, the office/administrative practices leave to be desired. I received a 'new patient' offer/coupon. When I booked the appointment, I was assured that the coupon would be applied towards the insurance copayment. It was not. In spite of emails and phone calls (which have not been replied to), It is now over a year and I still get billed for that amount. Beware of 'new patient' offers; they are designed to get you into the office but they are not honored.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Aminda O.
Aug 19, 2019
Patrizia. I am really sorry. I was not aware of this situation. Myself and the team want our patients to be happy they minute they walk in and we want to make sure they stay happy.
There are no emails or phone calls in our records, however there was communication recently and there was obviously a big misunderstanding! You're entitle to your coupon and it should have been credited to your account. Please call the office to see how you want to be refunded. We have been doing these promotions from time to time and this has not happened before. Please accept my apology. Dr Modrell - Hope J.Arlington, VA106123Mar 20, 2019
My daughters and I went to her office each for a visit after moving to CA from VA and looking for a new dentist. Unfortunately we had a very bad experience since it seemed that they were all about racking up as many charges as they could for suggested services that after getting a second opinion, were not necessary. One of these included telling two of my daughters that they had cavities that needed to be filled immediately that felt off to me so I scheduled a second opinion visit with a different dentist and was told that neither of them had any cavities. I, unfortunately, did have one of the suggested services (a deep gum cleaning) that I was told by their team that I needed and that it would be covered by insurance and later found out that it was denied by insurance and I owed them $1200 for it. I cancelled the other suggested services for my daughters and went to Dental Care of Walnut Creek, and had a MUCH better experience. Dr. Modrell's practice seems to be focused on marketing and getting new patients where they can charge as much as possible and be very aggressive about setting up new appointments (not to mention they will charge $50 per appointment for any changes or cancellations). It seems extremely unethical and I am grateful that we did not continue to go there.
Helpful 0Thanks 0Love this 0Oh no 1 - Elizabeth D.San Francisco, CA716May 25, 2017Updated review
It is not a happy thing to spend hours under dentists' care, but Dr. Modrell does everything humanly and professionally possible to make both the experience and the result (such replacing a crown) excellent.
Helpful 0Thanks 0Love this 0Oh no 0Apr 5, 2017Previous reviewI was worried when I moved to the East Bay that I would not find another dentist I liked as much as my San Francisco dentist. I was wrong! I think Dr. Modrell is wonderful, caring, and expert with my mouthful of problem teeth and caps.
- Aidin G.Berkeley, CA02Sep 3, 2017
They are awesome specially shani and Dr Modrell. I didn't have any pain and everything was good
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Other Cosmetic Dentists Nearby
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